FAQ
Welcome to Tiblaze Teia FAQ page.If you have any questions or concerns, feel free to reach out to us anytime.
Email: tianbaitea@taibaitea.com
🌿 About OurTeas & Quality
Q: Are your herbalteas 100% natural?
A: Yes, absolutely! All of our herbal teas are made from 100% natural, premium botanicals, herbs, and fruits. We strictly adhere to a zero-artificial policy—no artificial flavors, colors, preservatives, or chemical additives are used in any of our
blends.
Q: Where do youringredients come from?
A: We source our herbs and tea leaves directly from certified, sustainable plantations with traceable origins. Our core ingredients are harvested at their peak to ensure maximum potency, aroma, and freshness.
Q: Do your teascontain caffeine?
A: Most of our herbal blends (such as Chamomile, Peppermint, and Hibiscus) are naturally caffeine-free, making them perfect for evening relaxation. If a specific blend contains caffeine (for example, blends containing green tea or black tea), it will be
clearly stated on the product page and packaging label.
🍵 Brewing& Usage
Q: How should I brewthe herbal tea for the best flavor?
A: For a perfect cup:
1.Use fresh, boilingwater (100°C / 212°F).
2.Pour over 1 tea sachet or 1–2 teaspoons of loose tea.
3.Steep for 5–7 minutes to allow the herbs to fully release their beneficial properties and
rich aroma.
Q: Can I drink theseteas cold or as iced tea?
A: Yes! Our herbal teas are incredibly versatile. You can brew them hot first, let them cool, and then add ice or refrigerate. Blends containing fruit or hibiscus make exceptionally refreshing iced teas.
Q: How should Istore my tea to keep it fresh?
A: Store your tea in acool, dry place away from direct sunlight, moisture, and strong odors. Always ensure the pouch zipper is tightly sealed or keep the tea in an airtight container.
⚠️ Health & Safety
Q: Are your teassafe for pregnant or nursing women?
A: While our teas are 100% natural, certain herbs can have potent effects on the body. If you are pregnant, nursing, taking medication, or have a medical condition, we strongly recommend consulting your healthcare professional before consuming any new herbal products.
Q: Are your productsconsidered Dietary Supplements?
A: Yes, some of our functional blends (like detox or wellness teas) are formulated as Dietary Supplements to support a healthy lifestyle. Please note that these products are not intended todiagnose, treat, cure, or prevent any disease.
✈️ Shipping, Packaging& Orders
Q: What kind of teabags do you use? Are they eco-friendly?
A: We care deeply about the environment. Our tea sachets are made from biodegradable, plant-based materials (such as PLA sugar cane or corn starch). They are plastic-free, non-toxic, and fully compostable.
Q: Do you shipinternationally? How long does it take?
A: Yes, we ship worldwide! Shipping times vary depending on your location. Generally, orders take 1–3 business days to process, and international shipping takes approximately 7–15 business days. You will receive a tracking number as soon as your order is dispatched.
Q: Can I modify orcancel my order?
A: We process orders quickly to ensure fast delivery. If you need to change or cancel your order, please contact our customer service team at tiblazeteia@taibaitea.com within 12 hours of placing your order.